What to do if external call control is not responding policyĮCC Profile can be assigned to multiple CUCM configuration objects.Primary/Backup server for external call control.Configuration for ECC is kept on External Call Control Profile. To build this integration External Call Control (ECC) system will be used. At the end we decided to focus on the second scenarioīelow is a diagram that illustrates how the integration will take place: In the next chapter you will find description of the solution that may well fit in both described above scenarios. So, the question is how we can improve the functionality of the system?Īgain, we can look at the CUCM External Call Control Feature which will notify hotel room service that can react quicker that Emergency services. But in general, before service arrive it may be too late. Typical dial plan will allow to use this number and gest will be connected to Emergency Center In this scenario we assume the hotel gest dials emergency number. We think that this approach is complex therefore we looked at External Call Control Feature. Requires validation of the provided service. Of course, you can build a system which will simplify the process – for example integrates via AXL and changes line configuration. From the business point of view – people will ask what Call Manager is and how I need to set those policies. Configure different Calling Search Spaces and the sign them to the phone line onceĬustomer buys premium service.
#CISCO CUCM 8.6 DATABASE SCHEMA DEVICE PHONE HOW TO#
At the end the question is – how to dynamically adjust those settings.įrom the engineering point of view – answer is very simple. Make international calls or premium calls.
Sometimes people can buy premium services that will allow them to
Outbound calls with the default dialing policy (emergency, local, national). In this scenario end devices (phones, Jabbers) are typically available to people who don’t belong to your organization. In this deployment let’s look at two possible scenarios:
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